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eCRM technologies, capabilities and SME performance benefits

Harrigan, P, Ramsey, Elaine, Schroeder, A, Qureshi, I, Fang, Y, Ibbotson, Pat and Meister, D (2008) eCRM technologies, capabilities and SME performance benefits. In: Pacific Asia Conference on Information Systems, Suzhou, People's Republic of China. PACIS. 12 pp. [Conference contribution]

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Item Type:Conference contribution (Paper)
Faculties and Schools:Ulster Business School
Ulster Business School > Department of Business and Enterprise
Research Institutes and Groups:Business and Management Research Institute
ID Code:12693
Deposited By: Professor Elaine Ramsey
Deposited On:21 Jul 2010 11:08
Last Modified:04 Oct 2012 15:24

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