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How Knowledge Based Systems Support Business Process Re-engineering

Mulvenna, Maurice, McIvor, Ronan, Leahy, D.G., Allan, J.R.C, Büchner, A.G., Gilmore, M and Hughes, J.G. (1996) How Knowledge Based Systems Support Business Process Re-engineering. In: Re-Engineering for World Class Manufacturing, Proceedings of IMC-13. (Eds: Hillery, M.T.), University of Limerick, Limerick, pp. 309-318. ISBN 1-874653-38-0 [Book section]

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Four example of how KBS can support BPR are introduced in this paper. The first is hypothetical and looks at how an organisation can reengineer its business to accommodate data warehouses. The second example is based on a theoretical treatment that uses case based retrieval techniques to support stretegic purchasing in firms that have been reengineered specifically to interface with external supply chains. The third and fourth examples are case studies that ilustrate how an organisation can use KBS in BPR to orient itself towards and support the customer

Item Type:Book section
Faculties and Schools:Faculty of Computing & Engineering
Ulster Business School > Department of International Business
Faculty of Computing & Engineering > School of Computing and Mathematics
Ulster Business School
Research Institutes and Groups:Business and Management Research Institute
ID Code:14423
Deposited By: Professor Maurice Mulvenna
Deposited On:27 Jul 2010 08:37
Last Modified:17 Oct 2017 15:52

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