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Consumer perceptions of and attitudes to the advice-giving role of community pharmacists

Morrow, Norman, Hargie, Owen and Woodman, Catherine (1993) Consumer perceptions of and attitudes to the advice-giving role of community pharmacists. Pharmaceutical Journal, 251 . pp. 25-27. [Journal article]

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Abstract

This article describes the results of a survey designed to determine consumer perceptions of advice-giving by community pharmacists, the service they would like to receive and how current practice measured up to these demands. The survey showed that when advice was given although the information and language used were acceptable, there was a demand for the frequency with which it was given to be increased. Consumers would also like pharmacists to double-check that they had understood the advice given more often, and give more practical demonstrations of medical devices allowing 'hands-on' experience under supervision.

Item Type:Journal article
Faculties and Schools:Faculty of Social Sciences > School of Communication
Faculty of Social Sciences
Research Institutes and Groups:Institute for Research in Social Sciences > Communication
Institute for Research in Social Sciences
ID Code:20159
Deposited By: Professor Owen Hargie
Deposited On:04 Oct 2011 08:05
Last Modified:04 Oct 2011 08:05

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