Morrow, Norman and Hargie, Owen (1989) A new focus for CST: pharmacy practice as a helping relationship. Pharmaceutical Journal, 243 . E16-E18. [Journal article]
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In this paper, the authors describe the reasons for and the development of a course in communication skills, particularly for patient counselling, for practising pharmacists. They identify why communication skills are needed in pharmacy practice and the aims of the course. 10 hospital and 6 community pharmacists, with previous communication skills training, participated in 5 weekly 3.5 hour sessions. The course content included the nature of counselling, reflecting, self-disclosure, opening and closing and reinforcement. Each session included a lecture, small group practicals and group discussion. The course was evaluated both formally and informally. The informal evaluation demonstrated a positive reaction to the course. The authors conclude that the course may be regarded as a novel initiative and that it is consistent with the recommendations of the Nuffield Report.
|Item Type:||Journal article|
|Faculties and Schools:||Faculty of Social Sciences > School of Communication|
Faculty of Social Sciences
|Research Institutes and Groups:||Institute for Research in Social Sciences > Communication|
Institute for Research in Social Sciences
|Deposited By:||Professor Owen Hargie|
|Deposited On:||04 Oct 2011 08:07|
|Last Modified:||04 Oct 2011 08:07|
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