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A Conceptual Framework for Supporting Adaptive Personalized Help-on-Demand Services

Burns, WP, Chen, Liming, Nugent, CD, Donnelly, Mark, Skillen, Kerry and Solheim, Ivar (2012) A Conceptual Framework for Supporting Adaptive Personalized Help-on-Demand Services. In: Ambient Intelligence, Lecture Notes in Computer Science. Springer, pp. 427-432. ISBN 978-3-642-34897-6 [Book section]

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DOI: 10.1007/978-3-642-34898-3_38


Mobile applications that encompass personalization and context-aware components are increasingly becoming more prevalent. The ability to offer personalized content and User Interfaces to the users of these applications, however, has still not been fully addressed. In this paper we describe a conceptual framework that establishes a User Profile and aims to monitor the usage patterns of users of a mobile application and, based on these patterns, provide both personalized, context aware content and user interfaces. The framework consists of four components that together contribute towards an overall Help on Demand service that is targeted at older age Smartphone users. A usage scenario is presented to describe the typical usage of the help on demand service.

Item Type:Book section
Faculties and Schools:Faculty of Computing & Engineering
Faculty of Computing & Engineering > School of Computing and Mathematics
Research Institutes and Groups:Computer Science Research Institute > Smart Environments
Computer Science Research Institute
ID Code:25076
Deposited By: Dr Liming Chen
Deposited On:27 Feb 2013 15:15
Last Modified:27 Feb 2013 15:15

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