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Absorbing new knowledge in small and medium-sized enterprises: A multiple case analysis of Six Sigma

McAdam, Rodney (2014) Absorbing new knowledge in small and medium-sized enterprises: A multiple case analysis of Six Sigma. International Small Business Journal, 32 (1). pp. 81-109. [Journal article]

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URL: http://journals.sagepub.com/doi/abs/10.1177/0266242611406945?journalCode=isbb

DOI: 10.1177/0266242611406945

Abstract

The primary aim of this article is to critically analyse the development of Six Sigma theory and practice within small and medium-sized enterprises (SMEs) using a multiple case study approach. The article also explores the subsequent development of Lean Six Sigma as a means of addressing the perceived limitations of the efficacy of Six Sigma in this context. The overarching theoretical framework is that of absorptive capacity, where Six Sigma is conceptualized as new knowledge to be absorbed by smaller firms. The findings from a multiple case study involving repeat interviews and focus groups informed the development of an analytical model demonstrating the dynamic underlying routines for the absorptive capacity process and the development of a number of summative propositions relating the characteristics of SMEs to Six Sigma and Lean Six Sigma implementation.

Item Type:Journal article
Faculties and Schools:Ulster Business School > Department of Management and Leadership
Ulster Business School
Research Institutes and Groups:Business and Management Research Institute
ID Code:28786
Deposited By: Professor Rodney McAdam
Deposited On:04 Mar 2014 09:16
Last Modified:09 Mar 2017 21:48

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