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Emotional intelligence and leadership effectiveness

Kerr, Robert, Garvin, John, Heaton, Norma and Boyle, Emily (2006) Emotional intelligence and leadership effectiveness. Leadership & Organization Development Journal, 27 (4). pp. 265-279. [Journal article]

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URL: http://dx.doi.org/10.1108/01437730610666028

DOI: doi:10.1108/01437730610666028

Abstract

Purpose – This paper investigates the relationship between managerial emotional intelligence (EI)levels and a rating of leadership effectiveness (subordinate ratings).Design/methodology/approach – The study involved administering the Mayer Salovey Carusoemotional intelligence test (MSCEIT) EI test to 38 supervisors within a large manufacturingorganisation. Ratings of supervisory leadership effectiveness were assessed via subordinate ratings onan attitude survey detailing questions relating to supervisor performance. Altogether data werecollated from a total of 1,258 survey responses.Findings – The overall results of the data analysis suggest that half of the MSCEIT scores may actas a strong predictor of leadership effectiveness, particularly the branches within the experiential EIdomain (r ¼ 0.50, p , 0.001). Interestingly, the relationship between supervisor ratings and thereasoning EI domain (r ¼ 20.12) was not as expected.Practical implications – These findings endorse the validity of incorporating EI interventionsalongside the recruitment and selection process and the training and development process ofmanagerial personnel. However, they also question the conceptual validity of a key branch (managingemotions) of the MSCEIT.Originality/value – Although EI is viewed as a key determinant of effective leadership withinleadership literature there is a relative dearth of supporting research that has not used student samplepopulations or a conceptually suspect model of EI within their research methodology.Keywords Emotional intelligence, Leadership, Management effectiveness, Intelligence testsPaper type Research paper

Item Type:Journal article
Faculties and Schools:Ulster Business School > Department of Management and Leadership
Ulster Business School
ID Code:29268
Deposited By: Dr Robert Kerr
Deposited On:11 Apr 2014 08:41
Last Modified:11 Apr 2014 08:41

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