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A STUDY OF THE CULTURAL COMPETENCE OF NURSES WORKINGIN MULTICULTURAL HEALTHCARE ORGANISATIONS WITHIN THEKINGDOM OF SAUDI ARABIA

Al-Wahbi, Manal, Kernohan, George and Curran, Carol (2014) A STUDY OF THE CULTURAL COMPETENCE OF NURSES WORKINGIN MULTICULTURAL HEALTHCARE ORGANISATIONS WITHIN THEKINGDOM OF SAUDI ARABIA. Humanities and Social Sciences Review, 3 (4). pp. 325-342. [Journal article]

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Abstract

In Saudi Arabia nursing care is provided by both Saudi and foreign nurses. Foreign nurses make up66.4% of the total nursing workforce. As a result the workforce is multicultural and more than 40languages are spoken. This paper identifies and addresses the cultural competence experience ofregistered nurses in 5 hospitals in Jeddah city. It explores the relationship between educationalexperience and the nurses' experience and ability to deliver culturally competent nursing care. Thisqualitative study used the Three Dimensional Puzzle Model of culturally congruent care as aframework. An interview guide with a piloted list of questions developed from the 4 theory constructsdescribed in the puzzle model was followed. Semi structured interviews were used for qualitative datacollection. Sixteen interviews were carried out in 4 hospitals in the western region of Saudi Arabia.Five different themes emerged: culture diversity, culture awareness and knowledge, culture attitude andsensitivity, language facilitation and organizational support. Results showed that there were gaps incultural competency in the multicultural nursing workforce in Saudi Arabia and that leaders in healthcare should be aware of and address these issues. In conclusion this study makes an importantcontribution to new knowledge in the fieldof cultural diversity for both the patient and the nurse inSaudi Arabia.

Item Type:Journal article
Keywords:Cultural diversity, Cultural awareness, Culture sensitivity, Culture competence, Multicultural health care organization, Saudi Arabia
Faculties and Schools:Faculty of Life and Health Sciences > School of Nursing
Faculty of Life and Health Sciences
Research Institutes and Groups:Institute of Nursing and Health Research
Institute of Nursing and Health Research > Managing Chronic Illness Research Centre
ID Code:31226
Deposited By: Professor George Kernohan
Deposited On:13 Apr 2015 07:56
Last Modified:13 Apr 2015 07:56

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