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Cultural Diversity in the curriculum: perceptions and attitudes of Irish hospitality and tourism academics

Devine, Frances, Hearns, Naimh, Baum, Tom and Murray, Anna (2008) Cultural Diversity in the curriculum: perceptions and attitudes of Irish hospitality and tourism academics. Irish Educational Studies, 27 (1). pp. 81-97. [Journal article]

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DOI: 10.1080/03323310701837921

Abstract

Educators are facing significant challenges in preparing indigenous students for employment in the multicultural working environment of hospitality and tourism organisations. In dealing with the impact of new skills and flexibilities demanded by increasing globalisation, the indigenous workforce needs to possess a multicultural perspective and adaptive skill and mind-set to integrate more inclusively in diverse work settings. This paper explores the nature of cultural diversity within the Irish hospitality/tourism workforce (in both Northern Ireland and the Republic of Ireland). An attempt is made to identify the challenges that hospitality and tourism educators face in implementing cultural diversity within the curriculum in order to prepare indigenous students (and indeed local industry staff) for employment within a multicultural workforce. The main themes analysed include: training requirements, educators requirements, programme content/learning outcomes, assessment methods and methods of programme delivery.

Item Type:Journal article
Keywords:hospitality curriculum; cultural diversity education; multiculturalism; indigenous staff and students;Ireland
Faculties and Schools:Ulster Business School > Department of Hospitality and Tourism Management
Ulster Business School
ID Code:35743
Deposited By: Mrs Frances Devine
Deposited On:06 Sep 2016 08:33
Last Modified:17 Oct 2017 16:25

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