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The turning points of reveneu management:: A brief history of future evoluation

Yeoman, Ian and McMahon-Beattie, Una (2016) The turning points of reveneu management:: A brief history of future evoluation. Journal of Tourism Futures, 3 . pp. 1-10. [Journal article]

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DOI: DOI 10.1108/JTF-11-2016-0040


PurposeThe primary aim of Revenue Management is selling the right product to the right customer at the right time for the right price. Ever since the deregulation of US airline industry, and the emergence of the internet as a distribution channel, Revenue Management has come of age. The authors of this paper, taking an historical perspective mapping out ten turning points in the evolution of Revenue Management.Design/methodology/approachThe paper is a chronological account based upon published research and literature fundamentally drawn from the Journal of Revenue and Pricing ManagementFindingsThe significance and success to Revenue Management is attributed to the following turning points: Littlewoods rule, Expected Marginal Seat Revenue (EMSR), deregulation of the US air industry, single leg to origin and destination (O&D) Revenue Management, the use of family fares, technological advancement, low cost carriers, dynamic pricing, consumer and price transparency, and pricing capabilities in organisations.Originality/valueThe originality of the paper lies in identifying the core trends or turning points that have shaped the development of Revenue Management thus assisting futurists or forecasters under the past in order to shape the future.

Item Type:Journal article
Keywords:Revenue Management; History; Futures; Technological Advancement
Faculties and Schools:Ulster Business School > Department of Hospitality and Tourism Management
Ulster Business School
ID Code:37087
Deposited By: Professor Una McMahon-Beattie
Deposited On:15 Mar 2017 11:53
Last Modified:17 Oct 2017 16:28

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