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Technological Utilization for Knowledge Management

Moffett, Sandra, McAdam, Rodney and Parkinson, Stephen (2004) Technological Utilization for Knowledge Management. Knowledge and Process Management, 11 (3). pp. 175-184. [Journal article]

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DOI: DOI: 10.1002/kpm.201


The aim of this paper is to explore the role and contribution of new information communication technologies in the emerging field of knowledge management (KM). There is much confusion in the literature, and in organizations, as to what role technology has within the field of KM. This quandary has led to the danger that organizations could spend large amounts of time, money and other resources on inappropriate technology in support of their KM efforts. The paper presents the classification of KM technology tools under the headings of collaboration,content management and business intelligence. This paper also seeks to clarify how KM technologies have been applied in organizations in recent years . Overall, the paper presents an overview of current literature and practical technological adoption and application in the KM field.

Item Type:Journal article
Faculties and Schools:Faculty of Computing & Engineering
Ulster Business School > Department of Management and Leadership
Faculty of Computing & Engineering > School of Computing and Intelligent Systems
Ulster Business School
Research Institutes and Groups:Business and Management Research Institute
ID Code:9638
Deposited By: Dr Sandra Moffett
Deposited On:28 Jan 2010 15:09
Last Modified:08 Oct 2012 11:21

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